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Inactive Status

When your subscription has been cancelled, access to Zamdit is restricted until a new subscription is activated. If you log in during this time, you’ll be redirected to the Inactive Status page.

For Account Owners

If you are the account owner, this page will display your current plan and options to update your plan or set up a new subscription. Once payment is confirmed, your subscription will reactivate, and all users will regain access to Zamdit.

Account inactive account owner view

For Other Users

If you are not the account owner, you’ll see a message indicating who the account owner is, as only they can renew the subscription. If the account owner is no longer with the company, you have the option to contact our support team directly from this page.

Account inactive user view

Data Retention Policy

Your data is securely stored for six months following cancellation. After this period, all data will be permanently deleted, so please renew within this timeframe if you wish to retain access.

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